I had information from Reception that the master box that controls Wifi to apartments "We have checked the equipment, and all the devices are working properly and have power.

At this point, the only option I can suggest is that you continue to work directly with CICOM, as they are the company responsible for the internet service and should be able to identify and resolve the issue."

I have a form to complete from CICOM to log the problem. The only thing is that I have to give all of my bank details and also give them a direct debit mandate.

Has anyone ever had any dealings with CICOM?

Is anyone else having problems?

Further to my previous post - I emailed hubertus who advised me to speak to reception who advised me to contact Cicom (ISP) hopefully I will have an answer tomorrow.. Please could the owners of 12 and 13 Amarillo confirm if their WiFi is currently working as I can see these when I check availability.

Anyone having issues with Wifi please. Ours went off yesterday and still offline today. Thank you

We have been using the water filter machine for many years now 10 cent a liter or 60 cent for 5 liter. I normally refill a couple of 8liters. Which is now 20cent per liter $1.60. Which on fairness you can buy in the shops for that I know the machine needs new filters and little maintenance but surely this is making money.. in fairness I think it should be revised to be reduce..

TV Channels - is anyone experiencing loss of English Channels ?

For some years the sunbed share on the complex has been 90 beds on the larger side and 70 on the other (where the existing heated pool in located) this share has been changed and the split is now 100/60. As you can imagine this is not ideal on the smaller side. Hubertus has been questioned about this as the initial thoughts were that beds were depleting because of damage - his responses was ‘HG call the shots’ . I am here at the minute and sad as it is I counted the beds on the larger side and there were 102 beds. Is anyone aware of why this has happened/any consultation with owners?

On another point the ‘heated’ pool is not heated and in my opinion hasn’t been for some months - I’ve found out now that something is broken and will not be fixed until February 2026.

Communication…

Does anyone know why one of the swimming pools has been closed for the last few weeks?

I am just wondering if everything was completed as I am not aware of our apartment being accessed for the final connection? Does anyone have any information about this?

Thanks