I had information from Reception that the master box that controls Wifi to apartments "We have checked the equipment, and all the devices are working properly and have power.

At this point, the only option I can suggest is that you continue to work directly with CICOM, as they are the company responsible for the internet service and should be able to identify and resolve the issue."

I have a form to complete from CICOM to log the problem. The only thing is that I have to give all of my bank details and also give them a direct debit mandate.

Has anyone ever had any dealings with CICOM?

Is anyone else having problems?

Further to my previous post - I emailed hubertus who advised me to speak to reception who advised me to contact Cicom (ISP) hopefully I will have an answer tomorrow.. Please could the owners of 12 and 13 Amarillo confirm if their WiFi is currently working as I can see these when I check availability.

Anyone having issues with Wifi please. Ours went off yesterday and still offline today. Thank you